Terms of Service

1. Use of Services

1.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services.

1.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.3 Permitted Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not misuse the Services, including engaging in unauthorized access, reverse engineering, or distribution of harmful code.

2. Data Collection and Use

2.1 Information We Collect
We may collect and store user input, conversation data, contact details, and payment information to provide and improve our Services.

2.2 Purpose of Use
Collected information may be used for:

Improving AI models and service performance

Providing customer support and troubleshooting

Ensuring marketing and legal compliance

Managing user accounts and payment processing

2.3 Third-Party Services
We work with highly trusted service providers such as Go High Level, OpenAI, Grok, and Twilio to support and enhance our Services. These third parties adhere to industry-standard privacy, compliance, and security practices.

2.4 Data Security
All sensitive data, including personal and payment information, is protected using strong encryption and stored securely.

3. Account Deletion and Opt-Out

3.1 Account Deletion
You may request deletion of your account and associated data at any time by contacting our support team. Upon confirmation, all personal data will be permanently deleted unless retention is required by law.

3.2 Opt-Out of Marketing
You may opt out of marketing communications by clicking the unsubscribe link in any email or by contacting support. Operational or service-related communications may still be sent when necessary.

4. Intellectual Property

All content, trademarks, logos, designs, and software made available through our Services are the property of SPAI LTD or its licensors. You are granted a limited, non-transferable license to access and use the Services in accordance with these Terms.

5. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable for any modification or discontinuation.

6. Termination

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Services in a manner that could harm others or our systems. Upon termination, all rights granted under these Terms will cease immediately.

7. Limitation of Liability

To the maximum extent permitted by law, SPAI LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which SPAI LTD operates, without regard to conflict of law principles.

9. Changes to Terms

We may update these Terms from time to time. The most recent version will always be posted on our website with the “Last Updated” date. Continued use of our Services after changes indicates your acceptance of the revised Terms.

10. Contact Information

For any questions, requests, or privacy-related concerns, please contact us at:[email protected]